Refund Policy

Last updated: October 25, 2026

DomainMagic sells one-time website packs — no subscription. This is the refund policy from our Terms of Service, on its own page so it is easy to find.

Refunds

Failed builds: automatically refunded in credits, every time — you never pay for a build that didn't finish.
Unused credit packs: refundable on request within 14 days of purchase, minus any credits already spent. Email magic@domainmagic.com from your account email.
Spent credits: non-refundable — AI generation costs are incurred the moment a build runs, and your delivered website (preview + downloadable code) is the fulfilled product.
No subscriptions: packs are one-time purchases. Nothing renews, so there is nothing to cancel.
Problems? Contact us before disputing a charge — we resolve billing issues quickly, usually within one business day.

Contact

Email magic@domainmagic.com or use the chat on the site — see contact.