Verified Job
Proactive water heater replacement ahead of severe weather avoided catastrophic failure that could flood a basement during high-rainfall conditions.
James’s old tank-style water heater was showing signs of wear: slower recovery, rusty drain valve, and inconsistent hot water — red flags in any system over 15 years old. We performed a full diagnostic, checked for sediment buildup, and confirmed imminent failure risk. Installing the new unit the week before the storm gave the family peace of mind when snow and rain knocked out power elsewhere in the city.
Many Boston homes rely on basement-installed water heaters, making leaks especially dangerous during storms when sump pumps may be overwhelmed. Our replacement included upgrading the drain pan and installing a secondary overflow line, plus a battery-backed alarm system for early detection. James also opted for our annual maintenance plan to extend the new system’s lifespan through seasonal tune-ups.
